Last updated October 18, 2023
1. Shipping Methods
- Shipping Methods: We offer various shipping options, including standard, expedited, and express shipping. Shipping fees and estimated delivery times are displayed during the checkout process.
- Shipping Locations: We currently ship to addresses Worldwide. Please provide accurate and complete shipping information to avoid delays or issues with your order.
- Delivery Delays: Bluebird Aero is not responsible for delays in delivery caused by circumstances beyond our control, such as adverse weather conditions, carrier delays, or customs processing.
2. Returns and Exchanges
- Return Period: We offer a 30-day return and exchange policy, starting from the date of delivery. To be eligible for a return, your item must be in its original condition, unused, and in the same packaging in which it was received.
- Return Process: To initiate a return or exchange, please contact our customer service team for instructions and a Return Merchandise Authorization (RMA) number. Include this RMA number with your returned item. Items returned without an RMA number may not be processed.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part. We recommend using a trackable shipping service to ensure we receive your return.
3. Customer Service
- Our customer service team is available to assist you with any questions or concerns. You can contact us through the methods provided on our Contact Us page.
- We aim to respond to customer inquiries within 24 hours after receiving inquires. Please include your order number and detailed information when contacting us for quicker assistance.
Contact Information
If you have any questions or concerns about our Store Policies or any other matter related to Bluebird Aero. please contact us at: 805-903-2886
Bluebird Aero
P.O. Box 3409
Shell Beach, CA 93448
Thank you for visiting bluebirdaeroproducts.com. We hope you find it informative and useful.
